About Us

Our Mission & Vision

The Horse and Hound Veterinary Clinic, founded by Dr Ross Hendry, consists of an enthusiastic team who are driven by a passion for animal health.

We are experienced and equipped to assist with treatments of equines and small animals; we offer services from routine pet care to specialized treatments to keep your competition horse in top form. HHVC stocks a wide range of feed and products to ensure your pets have the best!

Our Team

Dr Ross Hendry
Kimberly Marima
Mandavha Thilaiwi David

Frequently Asked Questions

Watch this space. Dr Ross and team will update this section with more questions and answers based on your communications.

  • What vaccinations does my pet need?

Understanding your pet’s vaccination needs is fundamental. Vaccinations protect against various diseases. Your veterinarian will recommend a schedule tailored to your pet’s age, breed, and lifestyle and confirm which vaccinations are essential. You should also discuss any additional vaccines that may be beneficial based on your pet’s circumstances.

  • What is the best nutrition plan for my pet?

A well-balanced diet is vital for ensuring your pet lives a long and healthy life. Ask your vet about the best nutrition plan for your furry friend. They will help you by considering age, weight, and health concerns. Whether you’re feeding commercial pet food or considering a homemade diet, your vet can guide you to ensure your pet receives the necessary nutrients.

  • How can I maintain my pet’s dental health?

Dental care is often overlooked but significantly affects your pet’s overall health. You should ask about the importance of dental hygiene and ways to maintain it at home. Your vet can recommend dental treats and proper teeth brushing techniques.

  • What parasite prevention measures should I take?

Parasites, such as fleas, ticks, and worms, can pose serious health risks to your pet. Discuss the most effective parasite prevention measures with your vet. This may include regular flea and tick treatments, deworming schedules, and advice on avoiding common environmental risks.

  • What signs of illness should I look out for?

Early detection of health issues is crucial for prompt intervention and successful treatment. Ask your vet about the common signs of illness in your pet, including changes in behaviour, appetite, or bathroom habits. Understanding what is normal for your pet will help you recognize abnormalities early on, enabling swift action to address potential health concerns.

Yes! Fashion Nova offers return shipping labels for US customers. Using return shipping labels is the recommended way to return your item to Fashion Nova, as you will be able to track your return and receive your credit much more quickly than if you were to send your return back yourself.

Return shipping labels can be purchased for $3.99 if you are returning a single item or for $7.99 if you are returning multiple items. Return shipping labels can be purchased and all returns can be submitted in our Returns Portal.

We do not offer exchanges but we welcome you to return your item(s) by mail in accordance with our Return Policy by using our online returns portal and repurchasing any available item(s) on our site.

  • Items must be unworn, unwashed, and have original tags attached and returned in their original packaging.
  • We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
  • All returns must include an order packing slip or return invoice from Online Return Portal that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.
  • Damaged, defective, or incorrect items must be reported within 14 days of delivery.
  • Return drop-offs are not accepted at our DC or corporate office.

We do not provide cash refunds. We will accept exchanges within 30 days of the original purchase date with a valid receipt and all tags attached. We will accept returns for store credit only within 30 days of the original purchase date with a valid receipt and all tags attached. The following items are considered “Final Sale” and cannot be exchanged in-store:

  • Dresses
  • Bodysuits
  • Accessories
  • Shoes
  • Swim & Lingerie
  • Beauty
  • NovaKids
  • Sale Items

All items ending in $.00, .96, .97, and .98, bodysuits, swimwear, undergarments, beauty products, cosmetics, accessories, and “Party Wear” (such as Halloween costumes) are considered final sale, non-returnable and cannot be returned for store credit.

WE CARE
LESOTHO VETERINARY OUTREACH

2222 Horses were treated & 37 Geldings were done!

Some people walked for 12 hours, over mountains, to have their animals treated.

Dr Ross Hendry & the HHVC Team give back wherever we can

Copyright Horse & Hound Veterinary Clinic 2024© | Website by Info Secure (PTY) Ltd

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